Privacy Policy

UCC Ueshima Coffee Philippines, Inc. (UCC) is committed in securing the privacy and giving safe online buying for all of its consumers while we continue to provide them with quality products at affordable prices, supported by outstanding service. This UCC Rewards Privacy Policy (“Privacy Policy”) describes how UCC collects, uses and discloses personal information of customers through our online platform – ucc-rewards.ph. This Privacy Policy does not apply to websites and services that display or link to different privacy statements. By accessing the Site or utilizing the Service of UCC, you hereby consent to the use of your information, including your personal information, in the manner described in this Privacy Policy. Without limiting the generality of the foregoing, you hereby authorize UCC to collect your information in the manner and for the purposes described in this Privacy Policy.

This informs you of the policies of UCC regarding the collection, use, and disclosure of personal data when you access its Site or utilize its Service and the choices you associate with the data. By using the UCC website and/or provide Personal Information thereto, you hereby agree to the terms and conditions of this Privacy Policy.

DEFINITION OF SERVICE

Service is the ucc-rewards.ph website operated by UCC.

PERSONAL DATA

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in the possession or likely to come into the possession of UCC).

USAGE DATA

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (e.g. duration of a page visit).

COOKIES

Cookies are small files stored on your device (computer or mobile device).

INFORMATION COLLECTION AND USE

UCC collects several different types of information for various purposes to provide and improve its Service.

TYPES OF DATA COLLECTED PERSONAL DATA

Personal Data refers to any information that identifies or is linkable to a natural person. While using UCC service, we may ask you to provide certain personally identifiable information that can distinguish, qualify, or classify a natural person from others such as data relating to your ethnicity, age, gender, religious or political beliefs. We collect your Personal Data when you register, sign-up, or visit our UCC Rewards website and page, or contact us about them. Personally identifiable information we collect and process may include, but is not limited to:

  • E-mail Address
  • First Name and Last Name
  • Phone Number
  • Address, State, Province, ZIP/Postal code, City
  • Birth date
  • Gender
  • Cookies and Usage Data

USAGE DATA

UCC may collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of its Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

TRACKING COOKIES DATA

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze the Service. UCC Ueshima Coffee Philippines, Inc. uses cookies and similar tracking technologies to track the activity on its Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.

Examples of Cookies we use:

  • Session Cookies – UCC uses Session Cookies to operate our Service.
  • Preference Cookies – UCC uses Preference Cookies to remember your preferences and various settings.
  • Security Cookies – UCC uses Security Cookies for security purposes.

USE OF DATA

UCC Rewards uses the collected data for various purposes:

Customer Engagement

  • We use your contact details with us to communicate with you about your relationship with us and to undertake activities related to provision of UCC Rewards accounts and services, including, but not limited to, customer service, conduct of surveys, and administration of rewards and loyalty programs.o We may send you email or mobile notifications, telephone calls, or newsletters about our services enhancements.
  • We may also contact you to get your consent to enable us to provide product excellent services and support.
  • You have the right to opt out from these forms of communication with you or choose another means through which we can contact you.

Business Insights

  • We perform data analysis and reporting based on your Consumer Data and how we operationalize to aid our management make better decisions.
  • We analyze transactional data performed through our third-party service providers and partners in order to determine how we can jointly improve our services for you.

Protection and Security

  • We use your Personal Data such as name, contact number, email, age, province, and other Transactional Data to conduct profiling for detection of suspicious activity on your account.
  • We may reset your password or temporarily hold your online account to protect you from detected suspected fraudulent activities.

DATA RETENTION AND DELETION

Consumers’ right to Data Deletion is subject to data retention. UCC permanently deletes all the data collected after the 90-day retention period ends upon deleting your account.

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the Philippines and choose to provide information to UCC, UCC can transfer the data, including Personal Data, to and process it in the Philippines. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer. UCC will take all steps reasonably necessary to ensure that your data are treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA LEGAL REQUIREMENTS

UCC may disclose your Personal Data in the good faith and belief that such action is necessary to:

  • Comply with a legal obligation;
  • Protect and defend the rights or property of UCC;
  • Prevent or investigate possible wrongdoing in connection with the Service;
  • Protect the personal safety of users of the Service or the public; or
  • Protect against legal liability.

SECURITY OF DATA

The security of your data is important to UCC but no method of transmission over the Internet or method of electronic storage is 100% secure. While UCC strives to use commercially acceptable means to protect your Personal Data, UCC cannot guarantee absolute security.

DATA REMOVAL

If you wish to have your personal data removed from our system, please send an email to support@ucc-rewards.ph. In your email, clearly state your request for data removal. Upon receipt of your request, we will initiate the process to delete your personal data from our system.

Please note that the data removal process may take some time due to technical and administrative constraints. We will strive to complete your request as quickly as possible. Once your data has been removed, we will send you a confirmation email.

For further inquiries regarding data removal, please do not hesitate to contact us at support@ucc-rewards.ph.

SERVICE PROVIDERS

UCC may employ third-party companies and/or individuals to facilitate the Service ("Service Providers"), to provide the Service on its behalf, to perform Service-related services, or to assist UCC in analyzing how its Service is used. These third parties shall have access to your Personal Data only to perform these tasks on behalf of UCC and are strictly prohibited to disclose or use it for any other purpose.

ANALYTICS

UCC may use Service Providers to monitor and analyze the use of the Service.

LINKS TO OTHER SITES

The UCC Service may contain links to other sites that are not operated by it. If you click a third-party link, you will be directed to that third party's site. UCC strongly advises you to review the privacy policy of every site you visit. UCC has no control over and assumes no responsibility for the content, privacy policies or practices of any third-party sites or services.

CHILDREN'S PRIVACY

The UCC Service does not address anyone under the age of 18 years ("Children"). UCC does not knowingly collect personally identifiable information from anyone under the age of 18 years. If you are a parent or guardian and you are aware that your Child has provided UCC with Personal Data, please contact UCC. If UCC becomes aware that it has collected Personal Data from Children without verification of parental consent, UCC will take steps to remove that information from its servers.

NOTICE ON CHANGES

UCC may update this Privacy Policy from time to time. It will notify you of any change by posting it on this page. UCC will let you know via e-mail and/or a prominent notice on its Service before any change becomes effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy become effective once they are posted on this page.